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BOOKING & CANCELLING
I have a discount code, gift certificate or voucher. Where do I enter the code in order to get the discount?
You can enter the code in the check out phase of the booking. After choosing the amount of tickets you would like, you will see an “Additional information” section. There, underneath the terms and conditions box, is underlined blue text which you can click to add a promo or discount code.
What happens when I make my online booking for a food classes?
When you complete your booking on our secure website you will receive an automated order confirmation containing your booking details and meeting point information. On your credit card statement your purchase will show up as Eating Europe Inc.
The day I want to book doesn’t seem to be available. I see a call or email to book message. What does that mean?
It could be that the class is sold out or that we don’t have a class open for bookings. In either case, please send us an email, and we can see if we can open another date for your booking.
What is included in the price?
All food and drinks are included, along with hands-on instruction from your chef and a printed recipe pack to take home. The only thing not included is gratuities, which are always appreciated.
What is Eating Europe’s Cancellation Policy?
Our cancellation policy is outlined here.
How do I cancel or reschedule my class?
You can cancel or reschedule your class by emailing us at [email protected]. In some cases, we need to charge a rescheduling fee
Are gift certificates available?
Travel gift certificates are available and make a wonderful present for anyone who is visiting or lives in any of our cities.
Can I book a private class for my group?
Yes. We offer private food classes for groups of up to 12 people, as well as fully customized experiences for larger groups. Pricing for private classes is provided on request, Please contact us for more information.
Do I have to book in advance? Can I just arrive and pay cash?
Tickets must be purchased on our website in advance. Walk-ups and cash sales are not accepted.
Is this experience suitable for children?
This is an adults-only experience. All guests must be 18 or older, and valid photo ID may be required on arrival.
CLASS LOGISTICS
Where do the classes start?
The exact meeting point for your food class experience will be shared with you immediately after booking, and we’ll also send a reminder a few days before your class begins. The venue is conveniently located and easily accessible by all major forms of public transportation.
Are there bathrooms available?
Yes, bathrooms are available at the venue.
How long does the class run for?
The class runs for approximately 3 hours.
What is the size of the class group?
This is an intimate experience with a maximum of 10 guests.
What should I wear?
There’s no dress code. The class is indoors at a single venue, so just come comfortable; aprons are provided to wear during the class.
Are your classes only available in English?
At present, our classes are only led in English. However, if you would like another language, please don’t hesitate to contact us to make arrangements, as we have many guides who speak multiple languages.
Are your classes good for solo travelers?
Absolutely! Our classes are a great way to meet fellow travelers and share an authentic, hands-on taste of Rome.
FOOD
How much food is there in your food classes?
Plenty! You’ll make and enjoy fresh pasta, ravioli, Roman pizza, and a homemade tiramisu, all alongside free-flowing drinks. You won’t leave hungry, we promise!
Do you cater to vegetarians, vegans, gluten-free, and/or kosher diets?
All of our classes are vegetarian friendly, however it is not always possible to serve vegan, gluten free or kosher food in this class. Please notify us of your dietary restrictions upon booking, and we will do our best to accommodate your needs. If you have food allergies or intolerances and choose to sample any items beyond those specifically prepared for your requirements, please be aware that you do so at your own risk and that the company assumes no responsibility.
Is there alcohol?
Yes. The experience includes free-flowing Prosecco and wine while you cook, and you’ll make your own Aperol Spritz and classic Italian cocktails. Non-alcoholic alternatives are available on request.
What drinks are served?
Free-flowing Prosecco and wine, the Aperol Spritz and Italian cocktails you’ll make yourself, and water.
