Florence’s love affair with gelato is as deep-rooted as its Renaissance heritage. Every corner in the city offers a cone or cup, but few places match the devotion to quality and craftsmanship found at La Sorbettiera.

I discovered their Santo Spirito location while exploring the Oltrarno neighborhood and was instantly drawn in by a small sign on the door proudly declaring it the best gelateria in Florence as voted by locals. Owned by Antonio, a passionate gelato artisan, La Sorbettiera focuses on tradition and purity. No flashy displays, no over-the-top flavors. Just honest, small-batch gelato crafted with intention.

Location and Ambiance

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La Sorbettiera’s Santo Spirito shop is located in the heart of Oltrarno, Florence’s bohemian neighborhood known for its artisan spirit and laid-back vibe. While they have a few locations in the city, I visited this particular one and it truly left an impression.

From the outside, the shop is far from “tiny” in presence. Though compact, it instantly grabs your attention with its neon-lit modern decor, warm colors, and clean signage. The vibe strikes a perfect balance between cozy and stylish, a refreshing contrast to the traditional gelato shops overloaded with decorations.

There’s no indoor seating, and you don’t actually step inside, you order directly from the entrance. That said, there are a few outdoor spots just in front of the shop where you can sit and enjoy your gelato. It’s a casual, walk-up experience that still feels relaxed and welcoming. I was lucky enough to stop by during a quiet hour and take my time savoring every bite.

The Gelato Experience: Flavors and Craftsmanship

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What impressed me most wasn’t just the flavor (though we’ll get to that), but the process. On my first visit, I was lucky enough to meet Antonio, the owner, who was behind the counter making a fresh batch of gelato with intense focus. It was clear he cared about every detail from temperature control to texture.

I tried pistachio and dark chocolate first. Both were smooth and creamy, with the pistachio offering a natural nutty depth and the dark chocolate the perfect balance between sweet and rich. 

On my second visit, I had an affogato, made with one of their classic flavors,  the way the espresso melted into the scoop was pure harmony. Bold, warm coffee paired with cool, silky gelato is an unbeatable combo. My favorite though was the frutti di bosco (mixed berries). You could really taste the fruit, not artificial sweetness. I also tried the hazelnut, which was velvety and toasty, and just as satisfying.

Quality and Ingredients

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La Sorbettiera doesn’t cut corners. All their gelato is made fresh daily, using organic milk, real fruit, and premium ingredients. They don’t use artificial colors or flavorings, which explains the natural, sometimes muted look of the gelato and its incredibly clean taste. What sets them apart is how they balance tradition with subtle innovation. You’ll find classic flavors done to perfection, alongside seasonal surprises that reflect the best of Tuscan produce.

Customer Experience and Service

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The staff here are warm, knowledgeable, and patient even during busy hours. On my quieter visit, I was encouraged to sample a couple of flavors before choosing, and they took the time to explain the ingredients and pairings.

However, on my return trip in the evening, the shop was much more crowded. Despite a short queue, service remained quick and professional. If you prefer a slower-paced visit, I recommend going mid-afternoon or just after lunch.

Pricing and Value

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Prices at La Sorbettiera are slightly higher than average, but the quality more than justifies it. For around €3.50–€4.50, you get a generous portion crafted with top-tier ingredients. Compared to the mass-produced gelato often found near tourist attractions, this is a steal.

Why Visit La Sorbettiera?

If you want over-the-top gelato piled high with toppings, this isn’t your spot. But if you’re after authenticity, flavor, and a quiet sense of excellence, La Sorbettiera is a must. It caters to discerning locals, loyal repeat visitors, and Florence food tour connoisseurs who want more than just a sugar rush.

With multiple locations around Florence, the Santo Spirito shop remains a neighborhood gem. And honestly? Watching Antonio prepare gelato from scratch made me appreciate every bite more.

Final Thoughts and Recommendation

La Sorbettiera is everything artisan gelato should be – simple, honest, deeply satisfying. Whether you’re on a solo food walk, visiting with family, or ending a romantic evening in Oltrarno, it deserves a spot on your itinerary.

  • Recommended flavors: Pistachio, Hazelnut, Dark Chocolate, Frutti di Bosco
  • Best time to visit: Mid-afternoon on weekdays
  • Pro tip: The shop is small and gets busy so be patient, and ask for samples if it’s quiet. Most flavors rotate, so don’t expect the same menu twice!

FAQs

Do they offer dairy-free or vegan options?
Yes. You’ll find seasonal fruit sorbets and sometimes dairy-free chocolate options.

Are credit cards accepted?
Yes, cards are accepted.

Is there seating available?
No indoor seating, but there are outdoor benches for enjoying your gelato.

Do they have more than one location?
Yes, they have a few locations in Florence but Santo Spirito is a favorite among locals.

What’s the busiest time of day?
Late afternoon to evening is peak time. Visit mid-day for a quieter experience.

Sources:

Eating Europe. (n.d.). Best gelato in Florence: Top spots to try. Eating Europe. https://www.eatingeurope.com/blog/best-gelato-in-florence/

Eating Europe. (n.d.). Florence food tours & experiences. Eating Europe. https://www.eatingeurope.com/florence/

La Sorbettiera. (n.d.). La Sorbettiera. https://www.lasorbettiera.it/